FULL POLICY

DATA CONTROLLER

Edilceram srl - Via Umberto Saba, 2 - 70014 Conversano (BA)

Owner's email address:  edilceramstore@gmail.com

TYPES OF DATA COLLECTED

Among the Personal Data collected by this Website, either autonomously or through third parties, are: Cookie; Usage Data; Data disclosed when using the service; first name; last name; gender; date of birth; telephone number; VAT number; company name; profession; physical address; fax number; country; state; province; email; postcode; city; tax code; business sector; User ID; number of employees; website; username; various types of Data; device information; payment information; answers to questions; clicks; keypress events; motion sensor events; mouse movements; position relative to scrolling; touch events; number of Users; session statistics; latitude (of city); longitude (of city); browser information.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by means of specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of User Data, automatically collected during the use of this Web Site.
Unless otherwise specified, all Data requested by this Web Site are mandatory. If the User refuses to provide it, it may be impossible for this Web Site to provide the Service. In cases where this Web Site indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequences on the availability of the Service or its operation.
Users in doubt as to which Data are mandatory are encouraged to contact the Data Controller.
The possible use of Cookies - or of other tracking tools - by this Website or by the owners of third party services used by this Website, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Web Site and guarantees that he/she has the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.

METHODS AND PLACE OF DATA PROCESSING

METHODS OF PROCESSING

The Data Controller adopts appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.
The processing is carried out using computer and/or telematic tools, with organisational methods and logics strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organisation of this Web Site (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

LEGAL BASIS FOR PROCESSING

The Controller processes Personal Data relating to the User where one of the following conditions exists:

• the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be authorised to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opts-out") to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
• the processing is necessary for the performance of a contract with the User and/or the performance of pre-contractual measures;
• processing is necessary for the performance of a legal obligation to which the Controller is subject;
• processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Controller;
• processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

However, it is always possible to request the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, required by a contract or necessary to conclude a contract.

LOCATION

The Data are processed at the Data Controller's premises and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than the country in which the User is located. To obtain further information on the location of the processing, the User may refer to the section on Personal Data processing details.

The User has the right to obtain information about the legal basis for the transfer of Data outside the European Union or to an international organisation under public international law or consisting of two or more countries, such as the UN, as well as about the security measures taken by the Controller to protect the Data.

The User can verify whether one of the transfers just described takes place by examining the section of this document relating to details on the processing of Personal Data or request information from the Controller by contacting it at the contact details given at the beginning.

RETENTION PERIOD

Data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of such contract is completed.
• Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Moreover, the Controller may be obliged to keep the Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, at the end of this period, the right of access, cancellation, rectification and the right to Data portability can no longer be exercised.

PURPOSES OF DATA PROCESSING

User Data is collected to enable the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Statistics, Display of content from external platforms, Tag management, Interaction with live chat platforms, Commercial affiliation, Contacting the User, Contact management and sending messages, Payment management, Management of landing pages and invitation pages, Protection from SPAM, Management of data collection and online surveys, Interaction with data collection platforms and other third parties, Interaction with social networks and external platforms, Advertising, Registration and authentication and Remarketing and behavioral targeting.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User may refer to the section "Personal Data Processing Details".

PERSONAL DATA PROCESSING DETAILS

Personal Data are collected for the following purposes and using the following services:

• COMMERCIAL AFFILIATION

  This type of service allows this Website to display ads for products or services offered by third parties. Ads may be displayed either in the form of advertising links or in the form of banners in various graphic forms.
  Clicks on the icon or banner displayed on this Web Site are tracked by the third-party services listed below and are shared with this Web Site.
  To find out what data is collected, please refer to the privacy statements of each service.

  EBAY PARTNER NETWORK (EBAY, INC.)

  eBay Partner Network is an affiliate marketing service provided by eBay, Inc.

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of Processing: United States – Privacy Policy.

• CONTACTING THE USER

  CONTACT FORM (THIS WEBSITE)

  The User, by filling out the contact form with his/her Data, consents to the use of such Data to respond to requests for information, quotes, or any other nature indicated by the header of the form.

  Personal Data processed: Postcode; city; Tax Code; surname; date of birth; Usage Data; email; User ID; physical address; country; name; number of employees; fax number; telephone number; VAT number; profession; province; company name; gender; business sector; website; status; Tracking Tools.

  MAILING LIST O NEWSLETTER (THIS WEBSITE)

  By registering to the mailing list or newsletter, the User's email address is automatically added to a list of contacts to whom email messages containing information, including of a commercial and promotional nature, relating to this Website may be sent. The User's email address may also be added to this list as a result of registering on this Web Site or after making a purchase.

  Personal data processed: Postcode; city; last name; date of birth; Usage Data; email; physical address; country; first name; telephone number; profession; province; company name; gender; website; status; Tracking Tools.

• MANAGING CONTACTS AND SENDING MESSAGES

  This type of service enables the management of a database of email contacts, telephone contacts or contacts of any other type used to communicate with the User.
  These services may also make it possible to collect data relating to the date and time the User views the messages, as well as the User's interaction with them, such as information on clicks on links in the messages.

  MAILUP (GROWENS S.P.A.)

  MailUp is a service for managing addresses and sending email messages provided by Growens S.p.A.

  Personal Data processed: surname; date of birth; Usage Data; email; physical address; country; name; phone number; profession; company name; gender; Tracking Tools; username; various types of Data.

  Place of processing: Italy - Privacy Policy.

  MAILCHIMP (INTUIT INC.)

  Mailchimp is an address management and email messaging service provided by Intuit Inc.

  Personal Data processed: surname; date of birth; Data provided while using the service; Usage Data; email; physical address; country; name; telephone number; company name; gender; Tracking Tools; username; various types of Data.

  Place of processing: United States - Privacy Policy.

• PAYMENT PROCESSING

  Unless otherwise specified, this Website processes all payments by credit card, wire transfer or other means through third party payment service providers. In general, and unless otherwise specified, Users are requested to provide payment details and personal information directly to such payment service providers.
  This Website is not involved in the collection and processing of such information: instead, it will only receive a notification from the payment service provider in question that the payment has been made.

  MULTISAFEPAY (MULTISAFEPAY B.V.)

  MultiSafepay is a payment service provided by MultiSafepay B.V.

  Personal Data processed: surname; date of birth; Data disclosed when using the service; Usage Data; email; physical address; payment information; device information; country; name; phone number; Tracking Tools; various types of Data.

  Place of processing: The Netherlands - Privacy Policy.

• TAG MANAGEMENT

  This type of services is functional for the centralised management of tags or scripts used on this Website.
  The use of these services entails the flow of User Data through them and, where applicable, their retention.

  GOOGLE TAG MANAGER (GOOGLE IRELAND LIMITED)

  Google Tag Manager is a tag management service provided by Google Ireland Limited.

  Personal Data processed: Usage Data.

  Place of processing: Ireland -  Privacy Policy.

• MANAGEMENT OF DATA COLLECTION AND ONLINE SURVEYS

  This type of service enables this Website to manage the creation, implementation, administration, distribution and analysis of online forms and surveys in order to collect, store and re-use Data from responding Users.
  The Personal Data collected depend on the information requested and provided by Users in the corresponding online form.

  These services may be integrated with a wide range of third party services to enable the Controller to perform subsequent actions with the processed Data - e.g. contact management, message sending, statistics, advertising and payment processing.

  ADVERTISEMENTS FOR FACEBOOK CONTACT ACQUISITION (META PLATFORMS IRELAND LIMITED)

  Facebook Contact Acquisition Ads is an advertising and data collection service provided by Meta Platforms Ireland Limited that allows displaying advertisements to Users in the form of forms already pre-populated with Personal Data from their Facebook profiles, such as names and email addresses. Depending on the type of ad, Users may be asked to provide additional information.

  Sending the form implies the collection and processing of this Data by the Data Controller pursuant to this privacy policy and only for the specific purpose indicated in the form and/or within this privacy policy, where applicable.

  The User may exercise its rights at any time, including the right to withdraw consent to the processing of its Data, as specified in the section containing information on the User's rights in this privacy policy.

  Personal Data processed: Postcode; city; surname; date of birth; Data disclosed while using the service; Usage Data; email; physical address; country; name; telephone number; profession; company name; gender.

  Place of processing: Ireland - Privacy Policy – Opt out.

• MANAGEMENT OF LANDING PAGES AND INVITATION PAGES

  This type of service allows you to build and manage landing pages and invitation pages, i.e. pages presenting a product or service, which may allow you to enter your contact information, such as your email address.
  The management of these pages involves the processing, by these services, of Personal Data collected through these pages, including Usage Data.

  MAILCHIMP LANDING PAGE (INTUIT INC.)

  Mailchimp Landing Page is a landing page management service provided by Intuit Inc. that allows this Website to collect email addresses of Users interested in its service.
  Mailchimp Landing Page allows the Data Controller to track and analyse the response from the User, in terms of traffic or behaviour, in relation to changes in the structure, text or any other component of the landing pages created.

  Personal Data processed: surname; date of birth; Usage Data; email; physical address; country; name; phone number; profession; company name; gender; Tracking Tools; username.

  Place of processing: United States  – Privacy Policy.

• INTERACTION WITH LIVE CHAT PLATFORMS

  This type of service makes it possible to interact with live chat platforms operated by third parties, directly from the pages of this Website, in order to contact and be contacted by the support service of this Website.
  In the event that a service for interacting with live chat platforms is installed, it is possible that, even if Users do not use the service, it will collect Usage Data relating to the pages on which it is installed. In addition, live chat conversations may be recorded.

  TAWK.TO WIDGET (TAWK.TO LTD.)

  The Tawk.to Widget is a service for interaction with the Tawk.to live chat platform, provided by tawk.to ltd.

  Personal data processed: Cookies; Data disclosed during use of the service; Usage Data.

  Place of processing: United Kingdom - Privacy Policy.

  WIDGET WECHAT (TENCENT, INC.)

  The WeChat widget is a service for interaction with the WeChat live chat platform, provided by Tencent, Inc.

  Personal Data Processed: Data disclosed while using the service; Usage Data; Tracking Tools.

  Place of processing: China -Privacy Policy.

• INTERACTION WITH DATA COLLECTION PLATFORMS AND OTHER THIRD PARTIES

  This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Website in order to save and re-use data.
  If one of these services is installed, it is possible that, even if Users do not use the service, it will collect Usage Data related to the pages where it is installed.

  MAILCHIMP WIDGET (INTUIT INC.)

  The Mailchimp widget allows interaction with the Mailchimp email address management and message sending service provided by Intuit Inc.

  Personal Data processed: surname; Usage Data; email; name; phone number; Tracking Tools.

  Place of processing: United States – Privacy Policy.

• INTERACTION WITH SOCIAL NETWORKS AND EXTERNAL PLATFORMS

  This type of service allows for interactions with social networks, or other external platforms, directly from the pages of this Website.
  The interactions and information acquired by this Website are in each case subject to the User's privacy settings relating to each social network.
  This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.
  It is recommended to disconnect from the respective services to ensure that the data processed on this Website is not linked back to the User's profile.

  FACEBOOK LIKE BUTTON AND SOCIAL WIDGETS (META PLATFORMS IRELAND LIMITED)

  The Facebook "Like" button and social widgets are services for interaction with the Facebook social network, provided by Meta Platforms Ireland Limited

  Personal data processed: Usage Data; Tracking Tools.

  Place of processing: Ireland – Privacy Policy.

• SPAM PROTECTION

  This type of service analyses traffic on this Website, potentially containing Users' Personal Data, in order to filter it from traffic, messages and content that is recognised as SPAM.

  GOOGLE RECAPTCHA (GOOGLE IRELAND LIMITED)

  Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
  Use of reCAPTCHA is subject to Google's privacy policy and terms of use. 

  Personal Data processed: clicks; Usage Data; keypress events; motion sensor events; touch events; mouse movements; scrolling position; answers to questions; Tracking Tools.

  Place of processing: Ireland – Privacy Policy.

• ADVERTISING

  This type of service allows User Data to be used for marketing communications purposes. These communications are displayed on this Website in the form of banners and other forms of advertising, also related to the User's interests.
  This does not mean that all Personal Data is used for this purpose. Data and conditions of use are set out below.
  Some of the services mentioned below may use Tracking Tools to identify the User or use the technique of behavioral retargeting, i.e. displaying advertisements tailored to the User's interests and behaviour, also detected outside this Website. For more information on this, we suggest that you check the privacy policies of the respective services.
  Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out function provided by any of the services listed in this document, you can read more about how to disable interest-based advertising in the section "How to disable interest-based advertising" in this document.

  GOOGLE AD MANAGER (GOOGLE IRELAND LIMITED)

  Google Ad Manager is an advertising service provided by Google Ireland Limited with which the Data Controller may run advertising campaigns jointly with external advertising networks with which the Data Controller, if not otherwise specified in this document, has no direct relationship.
  For an understanding of Google's use of the Data, please refer to  Google's partner policy..
  This service uses the "DoubleClick" cookie, which tracks the use of this website and the behaviour of the User in relation to the advertisements, products and services offered.

   

  L’Utente può decidere in qualsiasi momento di disabilitare tutti i cookie DoubleClick andando su: Ads Settings..

  Personal Data processed: Usage Data; Tracking Tools.

  Place of processing: Ireland – Privacy Policy.

• REGISTRATION AND AUTHENTICATION

  By registering or authenticating, the User allows this Website to identify him/her and give him/her access to dedicated services.
  Depending on what is indicated below, the registration and authentication services may be provided with the help of third parties. Where this is the case, this Website may access certain Data stored by the third party service used for registration or identification.
  Some of the services mentioned below may also collect Personal Data for targeting and profiling purposes; to learn more, please refer to the description of each service.

  MAILCHIMP OAUTH (INTUIT INC.)

  Mailchimp OAuth is a registration and authentication service provided by Intuit Inc. and connected to the Mailchimp service.

  Personal Data processed: various types of Data as specified by the privacy policy of the service.

  Place of processing: United States – Privacy Policy.

• REMARKETING AND BEHAVIORAL TARGETING

  This type of service allows this Website and its partners to communicate, optimise and serve advertisements based on the User's past use of this Website.
  This activity is facilitated by tracking of Usage Data and the use of Tracking Tools to collect information that is then transferred to partners that handle remarketing and behavioral targeting activities.
  Some services offer a remarketing option based on email address lists.
  Generally, services of this type offer the possibility to disable such tracking. In addition to any opt-out function provided by any of the services listed in this document, the User can read more about how to disable interest-based advertisements in the section "How to disable interest-based advertising" in this document.

  FACEBOOK PERSONALISED AUDIENCE (META PLATFORMS IRELAND LIMITED)

  Facebook's Personalized Audience is a remarketing and behavioural targeting service provided by Meta Platforms Ireland Limited that links the activity of this Website with Facebook's advertising network.

   

  Users can choose not to use Facebook's Tracking Tools for ad personalisation by visiting this opt-out page..

  Personal Data Processed: email; Tracking Tools.

  Place of Processing: Ireland – Privacy Policy – Opt Out.

  FACEBOOK REMARKETING (META PLATFORMS IRELAND LIMITED)

  Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that links the activity of this Website with the Facebook advertising network.

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of processing: Ireland – Privacy Policy – Opt Out.

• STATISTICS

  The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to track User behaviour.

  GOOGLE ANALYTICS (GOOGLE IRELAND LIMITED)

  Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected in order to track and examine the use of this Website, compile reports and share them with other services developed by Google.
  Google may use the Personal Data to contextualise and personalise ads on its advertising network.

  Personal Data processed: Cookies; Usage Data.

  Place of processing: Ireland – Privacy Policy – Opt Out.

  FACEBOOK ANALYTICS FOR APPS (FACEBOOK IRELAND LTD)

  Facebook Analytics for Apps is a statistics service provided by Facebook Ireland Ltd

  Personal Data processed: Usage Data; Tracking Tool; various types of Data as specified by the privacy policy of the service.

  Place of processing: Ireland - Privacy Policy.

  GOOGLE ANALYTICS 4 (GOOGLE IRELAND LIMITED)

  Google Analytics is a statistics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected in order to track and examine the use of this Website, compile reports and share them with other services developed by Google.
  Google may use Personal Data to contextualise and personalise ads in its advertising network.
  In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is stored in any data centre or server. To find out more, you can consult Google's official documentation..

  Personal Data processed: city; Usage Data; browser information; device information; latitude (of city); longitude (of city); number of Users; session statistics; Tracking Tools.

  Place of processing: Ireland  – Privacy Policy – Opt Out.

• DISPLAY OF CONTENT FROM EXTERNAL PLATFORMS

  This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
  This type of service may nevertheless collect web traffic data on the pages where the service is installed, even when users are not using it.

  GOOGLE FONTS (GOOGLE IRELAND LIMITED)

  Google Fonts is a font style display service operated by Google Ireland Limited, which allows this Website to integrate such content into its pages.

  Personal Data processed: Usage Data; various types of Data as specified by the privacy policy of the service.

  Place of processing: Ireland – Privacy Policy.

  WIDGET GOOGLE MAPS (GOOGLE IRELAND LIMITED)

  Google Maps is a map display service operated by Google Ireland Limited that allows this Website to integrate such content within its pages.

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of processing: Ireland – Privacy Policy.

  WIDGET INSTAGRAM (META PLATFORMS IRELAND LIMITED)

  Instagram is an image display service operated by Meta Platforms Ireland Limited that enables this Website to integrate such content within its pages.

  Personal Data Processed: Usage Data; Tracking Tools.

  Place of processing: Ireland – Privacy Policy.

INFORMATION ON HOW TO DEACTIVATE INTEREST-BASED ADVERTISEMENTS

In addition to any opt-out functionality provided by any of the services listed in this document, Users can read more about how to disable interest-based advertisements in the appropriate section of the Cookie Policy.

USER RIGHTS

Users may exercise certain rights with respect to the Data processed by the Data Controller.

In particular, Users have the right to:

• revoke consent at any time. The User may revoke the consent to the processing of its Personal Data previously expressed.
• object to the processing of their Data. The User may object to the processing of its Data when it is done on a legal basis other than consent. Further details on the right to object are set out in the section below.
• access to their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the Data processed.
• verify and request rectification. The User may verify the correctness of its Data and request that it be updated or corrected.
• obtain the restriction of the processing. Quando ricorrono determinate condizioni, l’Utente può richiedere la limitazione del trattamento dei propri Dati. In tal caso il Titolare non tratterà i Dati per alcun altro scopo se non la loro conservazione.
• ottenere la cancellazione o rimozione dei propri Dati Personali. When certain conditions are met, the User may request the restriction of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
• obtain the deletion or removal of their Personal Data. When certain conditions are met, the User may request the deletion of its Data by the Data Controller.
  receive their Data or have them transferred to another Data Controller. The User has the right to receive its Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another data controller. This provision is applicable when the Data are processed by automated means and the processing is based on the User's consent, on a contract to which the User is party or on contractual measures related thereto.
• Proposing a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
  

DETAILS OF THE RIGHT TO OBJECT

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Controller or in pursuit of a legitimate interest of the Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that if their Data are processed for direct marketing purposes, they may object to the processing without giving any reason. To find out whether the Controller processes Data for direct marketing purposes, Users may refer to the respective sections of this document.

HOW TO EXERCISE RIGHTS

To exercise their rights, Users may address a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller as soon as possible, in any case within one month.

COOKIE POLICY

This Website makes use of Tracking Tools. To find out more, the User can consult the Cookie Policy.

FURTHER INFORMATION ON TREATMENT

DEFENCE IN COURT

The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory phases of such proceedings to defend against abuses in the use of this Web Site or related Services by the User.
The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

SPECIFIC DISCLOSURES

At the User's request, in addition to the information contained in this privacy policy, this Web Site may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

SYSTEM LOGS AND MAINTENANCE

For operation and maintenance purposes, this Website and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User's IP address.

INFORMATION NOT CONTAINED IN THIS POLICY

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

RESPONSE TO "DO NOT TRACK" REQUESTS

This Website does not support "Do Not Track" requests.
To find out whether any third party services used support them, the User is invited to consult their respective privacy policies.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website as well as, when technically and legally feasible, by sending a notification to Users through one of the contact details it has. Please therefore consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.